Dealing With Connection Issues

Amara

Last Update 4 months ago

If you're experiencing connection issues while using Soutle, here’s how to troubleshoot:

Check Wi-Fi or Mobile Data: Verify that your device is connected to a stable internet connection.

Reconnect to the Internet: Sometimes, simply toggling your Wi-Fi off and back on or switching between Wi-Fi and mobile data can resolve connection issues.

Restart the App: Close the Soutle app and reopen it. This can help reset any connection errors.

Restart Your Device: A quick restart of your device can sometimes fix temporary connection glitches.

If the issue persists, please contact our customer support team for more assistance.

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